Terms And Conditions

Terms and Conditions

This page (together with the additional pages referred to in it) details the terms and conditions on which you may make use of our website www.portfolio-oomph.com ("Website").

Please read these terms and conditions carefully before you use the Website or place an order for any of the products ("Products") listed on the Website. By using the Website you indicate that you accept these terms and conditions and agree to abide by them. You should print a copy of these terms and conditions for future reference.

Please understand that if you refuse to accept these terms and conditions you will not be able to order any Products from the Website.

We, Portfolio Oomph, reserve the right to vary these terms and conditions from time to time. It is the customers responsibility to regularly review these terms and conditions before each purchase to keep up to date with any changes to them. We will endeavour to post notices on the home page of the Website or email you if significant changes are made to these terms and conditions.


1. No contract for the sale of any Products will subsist between you and us unless and until we accept your order by way of an email confirming the details of your order and your contact and delivery details ("Confirmation"). All orders are subject to acceptance by us, and we will confirm such acceptance by sending the Confirmation to you (whether or not you receive that Confirmation).

2. You must check that the details of the Confirmation are correct as soon as possible and you should print out and keep a copy of it. Any errors in the Confirmation should be notified to us by contacting us at the details contained in the Confirmation.

3. By ordering and downloading any of our eBooks you agree to your email details being stored on our database for future use. We will not spam and will only send you emails relating directly to your art college application. Please view our Privacy Policy.


Product prices are given in pounds sterling; no postage and packaging is charged for a digital download. Portfolio Oomph reserves the right to change its prices at any time, although products will be invoiced at the price in effect when the order was placed.


Portfolio Oomph accepts payment for eBooks and eCourses by Paypal and credit and debit card through the website only. Goods are only available to download after payment has been received in full. No VAT is payable on our online courses. If you live outside the UK and in the EU, VAT Moss is payable on eBooks and eCourses only. 

With regard to mentoring/coaching, all our sessions are charged at £40 / hour (and £20 per part/half hour), payable in cash only please at the end of each session; with the time allocation required to be agreed beforehand. If we are working by Skype our sessions are charged at £45 / hour and payment to be made prior to the session. Portfolio Oomph will issue a receipt in respect to the job outlined in the contract.

Prices for our online programs may change from time to time, but changes will not affect any order you have already placed.

International Payments

For International payments by Bank Transfer, Portfolio Oomph has the right to pass on any bank charges that we incur as a result of international transactions. By using our services the customer agrees to pay all charges associated with the international payment, including the fees incurred by the receiving bank.


You will receive an email from Payhip to the email address that you provided when you purchased the product. This email contains a link to your digital download.  You will have 24 hours in which to download your product, after which the link will cease to exist.

Product Satisfaction

Portfolio Oomph does not offer refunds on mentoring services or our FOLIO FOUNDATIONS course.

We have a 30 day money back guarantee on our eBooks and eCourses however please download the preview of each publication prior to purchasing to ensure you're happy with the content.

If you purchase PLAN CREATE SUCCEED then you may, within 14 days of purchase have a full refund if you have fully implemented and worked methodically through the exercises in the Program in all material respects but you are not satisfied that the Program is as represented to you on our Site at the time of your purchase. In which case, please send an email to julie@portfolio-oomph.com and we will give you a full refund and make any refund due to you as soon as possible and in any event within 30 days.

We will refund you on the credit card or debit card used by you to pay.

We will supply the Program in accordance with the information provided to you on our Site at the time of your order in all material respects.

Although Portfolio Oomph offers you the best possible chance of creating a portfolio that will secure you a place at art college, we cannot guarantee that by using our learning materials that you will be accepted to art college. The website and its content and all mentoring/coaching services are a support to aid your application, not a passport to a place.

Class Enrollment and Refund Policy

Enrollment is limited and will only be guaranteed upon receipt of payment. If a class is cancelled by Portfolio Oomph due to insufficient enrollment, students will be notified and receive a full refund.

If a student withdraws from a class, Portfolio Oomph must be notified 14 days prior to the start of the class or workshop where a full refund will be given. Cancellations made up to 48 hours prior to workshop will be liable for a 25% cancellation fee. Unfortunately refunds cannot be issued for cancellations made less than 48 hours prior to the workshop.

Class Cancellation

Portfolio Oomph reserves the right to alter or cancel workshops where necessary. Should we cancel any workshop due to unforeseen circumstances, all fees will be refunded to the participants.

Under 16 Permission Policy

Persons under the age of 16 will need to obtain permission from their parent(s) or guardian(s) in order to attend the Portfolio Oomph life drawing sessions that involve nude models. Permission forms may be requested via our contact form (which also include emergency contact details) and returned prior to the class starting. Please send to 16 Park Road, Newtongrange. EH22 4JW or scan and return by email: julie@portfolio-oomph.com

Intellectual Property

The Website and our Products are protected by copyright, and other intellectual property rights and laws. You may view the Website and our Products and download part(s) of it to a personal computer for personal viewing for private purpose, but for no other purpose whatsoever. NONE OF THE CONTENT MAY BE DOWNLOADED, COPIED, REPRODUCED, TRANSMITTED, STORED, SOLD OR DISTRIBUTED FOR ANY NON PERSONAL OR COMMERCIAL PURPOSE WITHOUT OUR PRIOR WRITTEN CONSENT. The copyright of all the contents of the website remains with Portfolio Oomph.


Your privacy is important to us and we are committed to maintaining the privacy of any personal information received from you. We subscribe to the principles of United Kingdom data protection legislation, Data Protection Act 1998. By giving us your details you accept that we will be able to use them for operational purposes to enable us to fulfil your order. We may collect and process the following data about you: Information that you provide by filling in forms on the Website. This includes information provided at the time of registering to use the Website or requesting further services. We may also ask you for information if you report a problem with the Website. If you contact us, we may keep a record of that correspondence. We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them. See further details in our Privacy Policy.


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